Elements of Eden (EOE) respects your privacy and is committed to protecting the personal information you share with us.
1Information We Collect
When you contact us through our website, Facebook, Instagram, advertisements, or lead forms, we may collect:
- Full name
- Phone number
- Email address
- ZIP code and project location
- Estimated project budget
- Project descriptions and requested services
- Preferred project timeline
2How We Use Your Information
We use your information to:
- Respond to landscaping and outdoor improvement inquiries.
- Provide estimates, proposals, and consultations.
- Schedule appointments and communicate project details.
- Follow up regarding requested services.
- Improve our website, advertising, and customer experience.
3Information Sharing
We do not sell your personal information. We may share necessary information with trusted service providers, contractors, and technology platforms that help us operate our business and fulfill customer requests.
4Advertising and Analytics
We may use Facebook, Instagram, Google Ads, and website analytics tools (including Google Analytics) to measure advertising performance and improve our services. These platforms may collect information through cookies and similar technologies. You can manage or disable cookies through your browser settings, though some site features may not function as intended.
5Text Messaging (SMS)
If you provide your phone number, you consent to receive calls and text messages (SMS) from us regarding your inquiry, estimates, scheduling, and service updates. Message and data rates may apply, and message frequency varies. You can opt out of text messages at any time by replying STOP, or reply HELP for assistance. Opting out of text messages will not affect your ability to work with us by phone or email.
6Data Security and Retention
We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse. We retain information only as reasonably necessary for legitimate business purposes or applicable legal requirements.
7Your Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements. You may also ask us to stop sending promotional communications.
8Third-Party Platforms
Information submitted through Facebook, Instagram, or other third-party platforms may also be subject to those platforms' privacy policies.
9Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
10Contact Us
Elements of Eden (EOE)
Website
https://eoe.llc
Email
office@elementsofedentn.com
Phone
615-282-7669
Location
Middle Tennessee
11Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.